FAQ

Shipping

Do you offer free shipping? Yes. Standard shipping is free on all US orders and typically arrives in 5–7 business days after your order ships.

How long does processing take? Every item is made to order, so please allow 1–2 business days for processing before shipment.

Do you ship internationally? Yes, to select countries. International shipping costs are calculated at checkout, and any customs fees, duties or taxes are the responsibility of the recipient. See our shipping policy.

Returns & exchanges

You can request a return within 30 days of purchase. Items must be unused, in the same condition you received them and in the original packaging, with proof of purchase. Sale items and gift cards are not refundable. Because items are made to order, we replace items that arrive defective or damaged—just email us with your order number and a photo. Full details are in our refund policy.

Sizing

Check our size chart for measurements on tees, hoodies and sweatshirts before you order. Most of our apparel is a unisex fit.

Print quality & print-on-demand

Every Racing Roots design is printed on demand: your item is made to order just for you on quality blank apparel and products from trusted print partners. Printing on demand means less waste and a fresh print on every order.

Order tracking

When your order ships you'll get a confirmation email with a tracking number and link. You can also check your order status anytime from your account.

Contact us

Questions about an order, a design or a custom request? Email us at racingrootsnet@gmail.com and we'll get back to you as soon as we can.