Refund policy

Refund & Return Policy

Every Racing Roots product is printed or made to order just for you. That keeps our designs fresh and our waste low, and it also shapes how returns work.

Damaged, defective or wrong items: we fix it at no cost

If your order arrives damaged, misprinted or defective, or you received the wrong item or size, email racecarshirts@gmail.com within 30 days of delivery with your order number and a photo of the problem. We'll send you a free replacement or a full refund, your choice. You don't need to send the item back unless we ask.

Returns for other reasons

You can return an item within 30 days of delivery if it is unworn, unwashed and in its original condition. Because each item is made to order:

Email racecarshirts@gmail.com with your order number before sending anything back, and we'll send you the return address and instructions.
You pay return shipping, unless the return is because of our mistake.
Once we receive and inspect the item, we'll refund the item price to your original payment method.

Exchanges

Need a different size? Email us within 30 days of delivery. We'll help you exchange it; return shipping rules are the same as above.

Items we can't accept back

Gift cards
Items that have been worn, washed or damaged after delivery

Refund timing

We'll email you once your return is received and inspected. Approved refunds go back to your original payment method within 5–10 business days. Your bank may take a few more days to post it. If you haven't seen your refund after that, email racecarshirts@gmail.com.

Lost or late orders

If tracking shows no movement for 10 business days, or your package is marked delivered but you can't find it, contact us and we'll help with a replacement or refund.